Before you book
What to expect, and what we ask of you.
* Policies are subject to change at any time.
- A $15 deposit is required for all appointments.
- Appointments must be cancelled within 24 hours of the scheduled appointment time. If the appointment is cancelled outside of the 24 hour window the customer will be charged 30% of the appointment total.
- No- call, no- show will result in full payment for the appointment.
- A $10 late fee will be charged after 15 minutes past the scheduled appointment time. After 20 minutes the appointment will be cancelled and the deposit will be retained.
- Running late
- We hold your slot for 20 minutes past your start time.
- Arriving late
- $10.00.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 1 day, 20% of the service.
Changes, lateness and no-shows
- Running late
- We hold your slot for 20 minutes past your start time.
- Arriving late
- $10.00.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 1 day, 20% of the service.